Informed Telehealth Consent

Effective Date: 21 March 2026

Last Updated: 21 March 2026

This Telehealth Consent outlines the terms under which telehealth services are provided through UHD BioHealth.

By booking or participating in a consultation, you acknowledge and agree to the following:

1. Nature of Telehealth

Telehealth involves the use of electronic communication technologies to provide healthcare services remotely.

This may include:

  • video consultations
  • telephone consultations
  • online medical questionnaires
  • secure digital medical systems

Telehealth allows licensed healthcare professionals to assess, guide, and where appropriate, provide treatment without an in-person visit.

2. Potential Benefits

Telehealth may provide benefits including:

  • improved access to healthcare services
  • convenience and reduced travel
  • faster scheduling
  • ongoing support and follow-up care

 

3. Potential Limitations

Telehealth also has limitations, including:

  • inability to perform physical examinations
  • reliance on patient-provided information
  • possible technology disruptions
  • situations where in-person care may be required

 

Your doctor may determine that an in-person consultation is necessary.

4. Privacy & Confidentiality

UHD BioHealth is committed to protecting your privacy.

All data is handled in accordance with:

  • the Privacy Act 1988 (Australia)
  • Australian Privacy Principles
  • applicable health records laws

Secure systems and encryption are used to protect your information.

5. Patient Responsibilities

By using this service, you agree to:

  • provide accurate and complete information
  • disclose medications and medical conditions
  • participate in consultations in a safe environment
  • follow guidance provided by your healthcare professional

 

6. Prescriptions

Prescriptions may be issued where clinically appropriate and in accordance with applicable laws.

All prescribing decisions are made solely by the licensed healthcare provider.

7. Emergencies

Telehealth services are not suitable for emergencies.

If you are experiencing a medical emergency, call 000 or seek immediate care.

8. Consent

By proceeding with a consultation, you confirm that:

  • you understand telehealth services
  • you consent to receiving care via telehealth
  • you have had the opportunity to ask questions

You may withdraw consent at any time.

9. Contact

UHD BioHealth

Email: admin@uhdbiohealth.com

Website: www.uhdbiohealth.com

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