UHD BioHealth is based in Melbourne and works by telehealth across Victoria and the rest of Australia. Here's how it works if you're in Melbourne, and what to expect.
UHD BioHealth is a doctor-led telehealth clinic based in Melbourne. You complete a free online health questionnaire, an AHPRA-registered doctor reviews it, usually within 24 hours, and you get a written personalised plan with every cost listed. Everything happens online or by phone, so it works the same whether you're in the CBD, the outer suburbs or regional Victoria.
Why telehealth suits this kind of care
The things people usually come to us about, like energy that drops off every afternoon, sleep that doesn't refresh, recovery that's slowed down or planning for healthy ageing, rarely need a physical examination to get started. They need time, plus a careful history, the right questions and often some bloodwork.
Telehealth gives the doctor that time without you taking half a day off work to sit in a waiting room. You fill in the questionnaire when it suits you, and the doctor reviews it properly rather than in a rushed appointment.
How it works if you're in Melbourne
- Start the questionnaire. It takes about 5 to 8 minutes and saves as you go.
- A doctor reviews it, usually within 24 hours. If they need more information, we'll contact you.
- Bloodwork, if it's useful. Your doctor can refer you for tests at a pathology collection centre near you.
- Your written plan. It explains what your doctor recommends and why, your options, and every cost. It's free.
- A second doctor, before anything is prescribed. If you choose to go ahead, an independent doctor checks the plan and speaks with you first.
- Delivery to your door, from an Australian pharmacy, if anything is prescribed.
Working alongside your GP
We're not a replacement for your regular GP. If your answers suggest something that needs a hands-on examination, or ongoing care your GP is better placed to provide, your doctor will say so. Many of our patients keep their GP in the loop, and we encourage it.
Who looks after you
You'll have one point of contact the whole way through, from your questionnaire to your delivery and beyond. Questions go to a real person, not a ticketing system.
If you'd like a doctor to take a proper look at what's going on, you can start the free questionnaire. You'll see your plan and every cost before you decide anything.
Common questions
Is UHD BioHealth based in Melbourne?
Yes. UHD BioHealth is based in Melbourne, Victoria, and works entirely by telehealth, so patients anywhere in Australia can use it. There's no in-person clinic to visit.
Can I get blood tests locally in Melbourne?
Yes. If your doctor recommends bloodwork, you'll get a referral you can take to a pathology collection centre near you, and your doctor reviews the results.
How quickly will a doctor look at my questionnaire?
Usually within 24 hours. Your written plan follows from that review, and it's free. You only pay if you choose to go ahead.
Want a proper look?
An in-depth health questionnaire covering your history, symptoms, medications and lifestyle, read by an AHPRA-registered doctor within 24 hours. Bloodwork where it's needed, and a written plan before you pay anything.
General health information only, not medical advice. Complete our questionnaire and a doctor will assess whether a consult is right for you. Individual needs and outcomes vary. In an emergency, call 000.
What does a doctor-led health assessment cost in Australia?
What you're likely to pay to have a doctor properly look at your energy, sleep, recovery or long-term health, and the questions to ask before you pay anything.
How to check a telehealth clinic is legitimate
Five checks that take ten minutes and tell you whether an online health service is a real, doctor-led clinic, plus the warning signs worth walking away from.
A free doctor review. What's the catch?
Why UHD BioHealth doesn't charge for the questionnaire, the doctor's review or your written plan, what you do pay for if you go ahead, and what happens if you don't.